SCALABILITY
Scalability requires people, process and product or service to fire on all cylinders on the right platform (4Ps). The inability to do so will hamper profit margins. Broca works with key stakeholders to understand the drivers while ensuring scalability.
INCREASE OUTPUT
An increase in output will lead to an increase in revenue but can also add costs to a business. Learn how Broca's digital assistants work alongside humans to increase output while maintaining low costs for long-term profitable growth.
AVOID DUPLICATION
Duplication of work involves doing a task repeatedly, e.g. customer data entry into multiple systems. Broca's digital assistants can action human behaviour like keystrokes thus avoiding duplication.
CONTROL COSTS
On average, the cost of hiring an employee is $9,772 for entry level positions and roles are filled every 42 days (2019). A digital assistant delivered by Broca can be implemented in weeks and is a fraction of the cost of a FTE.
FLEXIBILITY
The way we work has changed and the ability to incorporate hybrid working models will lead to better employee experience.
SPEED OF DELIVERY
Organisations should not only meet customers delivery expectations but exceed them to create stickiness. Broca's digital assistants eliminate busywork and process work faster to enhance service levels and improve customer experience.